Introduction
At Qayyum Enterprises, we are committed to delivering your orders accurately, in good condition, and on time. This Shipping Policy outlines the terms and conditions that govern the shipment of products purchased from our website, located at No. 8 Arinola Ogunyanwo Street, Ekiti Bus Stop, Ikorodu.
1. Shipping Destinations
1.1 Domestic Shipping
We currently ship to all states within Nigeria Please note that delivery times may vary depending on the destination.
1.2 International Shipping
At this time, Qayyum Enterprises does not offer international shipping. Please check back in the future for updates.
2. Shipping Methods and Costs
2.1 Shipping Methods
We offer various shipping methods, including standard and expedited options. The available shipping methods and costs will be displayed during checkout, allowing you to choose the option that best suits your needs.
2.2 Shipping Costs
Shipping costs are calculated based on the weight, dimensions, and destination of your order. The total shipping cost will be shown at checkout before you complete your purchase.
3. Processing Time
3.1 Order Processing
Orders are typically processed within [number] business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
3.2 Order Confirmation
You will receive an email confirmation once your order has been processed, along with tracking information if applicable.
4. Delivery Time
4.1 Estimated Delivery Time
The estimated delivery time depends on the shipping method chosen and your location. Standard shipping typically takes 3 to 7 business days, while expedited shipping takes 5 to 9 business days.
4.2 Delivery Delays
While we strive to meet the estimated delivery times, please note that actual delivery times may be affected by factors beyond our control, such as weather conditions, customs delays, or carrier issues. We are not responsible for delays caused by these factors.
5. Tracking Your Order
5.1 Tracking Information
Once your order has been shipped, you will receive a confirmation email with your tracking number and a link to track your package. You can also track your order status by logging into your account on our website.
6. Delivery Issues
6.1 Undeliverable Packages
If a package is returned to us due to an incorrect address, absence of the recipient, or other delivery issues, we will contact you to arrange for reshipment. Additional shipping fees may apply.
6.2 Lost or Damaged Packages
Qayyum Enterprises is not responsible for packages lost or damaged during transit. However, if you experience an issue with your delivery, please contact us within 7 days of the expected delivery date, and we will do our best to assist you.
7. Shipping Restrictions
7.1 Restricted Items
Certain items may be subject to shipping restrictions due to size, weight, or other factors. If your order contains a restricted item, you will be notified during the checkout process.
7.2 PO Boxes
We do not ship to PO Box addresses. Please provide a physical address for delivery.
8. Contact Information
For any questions or concerns about our Shipping Policy, please contact us at:
Qayyum Enterprises
No. 8 Arinola Ogunyanwo Street,
Ekiti Bus Stop, Ikorodu
adesanwoqayyum@gmail.com